Help Center

Frequently Asked Questions

Everything you need to know about live online team experiences — from preparation and participation to customization, delivery, and booking.

Category

Preparation

No. We handle content creation, production, and the full live experience. No downloads are necessary.

A stable internet connection and standard video meeting access are usually enough. We keep the setup simple and low-friction.

Booking earlier is always helpful, especially for larger teams or customized formats, but we can also accommodate shorter timelines where possible.

Yes, depending on the format. We design experiences to be flexible and comfortable for different team dynamics.

Category

Participation

From small local teams to large international audiences of up to 5000 participants.

Yes. We can help plan sessions for distributed teams and international audiences.

That depends on the format, but many sessions can be structured in a way that still works smoothly for larger or flexible groups.

Yes. The formats are designed for remote and hybrid participation, with facilitation that keeps everyone included.

Category

Customization

Yes. Content can be adapted to your company values, training themes, internal messaging, or event goals.

Yes. Depending on the format, we can tailor the experience visually and contextually to better reflect your organization.

Yes. For teams that need a more specific solution, we can discuss custom-designed hosted experiences.

Yes. Many formats work well for knowledge reinforcement, internal messaging, onboarding, and communication goals.

Category

Delivery

The host guides the session, manages energy, keeps the flow smooth, encourages participation, and ensures the experience feels professional from start to finish.

We plan for smooth delivery and handle the session professionally. If issues arise, the host and team guide the group through them calmly.

We help match your goals, team size, format preference, and engagement needs with the most suitable experience.

Yes. Our hosted online format works well for distributed and international participation.

Category

Booking & Pricing

Pricing depends on the selected format, group size, customization level, duration, and any additional options. The calculator helps estimate the best fit.

For recurring or larger-scale needs, we can discuss the most suitable commercial structure.

Cancellation terms depend on the booking stage and session preparation level. Final details can be shared during booking.

Yes. If you already have a preferred date, we can help check availability and align the right format.

Practical reassurance

My Team Dynamics experiences are designed to be simple, inclusive, and scalable.

No downloads, no setup, no learning curve

Works for remote, hybrid, and office teams

Customizable to your company context and goals

Scales from small teams to large audiences

Still have questions?

Our team responds within 24 hours. Reach out directly and we will be happy to help.

Contact Us

Email support

Response within 24 hours for any question.

Booking guidance

We help you find the right experience and date.

Custom requests

Special requirements? We will work with you.

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